Frequently Asked
Questions

We operate on strict two-week Agile sprints. Every Monday begins with sprint backlog alignment, and every alternate Friday features a live recorded demo deployed to your dedicated staging environment. You receive direct access to our Jira/Linear boards, private Slack or Microsoft Teams channels, and continuous CI/CD preview builds.

Our engineering teams maintain guaranteed 4 to 6 hours of daily synchronous overlap with GMT, EST, and PST timezones. Daily standups, code reviews, and architectural syncs occur during these core overlapping windows, while deep asynchronous engineering runs continuously around the clock.

Yes. Through our Staff Augmentation model, Bitneka senior engineers integrate directly into your repository, pull request workflows, Jira backlogs, and daily ceremonies. Our engineers operate with high autonomy, following your coding conventions, linting rules, and architectural standards from day one.

Yes. The majority of our enterprise AI engagements are non-destructive augmentations. We build isolated microservices, private Retrieval-Augmented Generation (RAG) vector pipelines, or automated background agent queues that securely connect to your existing relational databases and legacy APIs without requiring costly architecture rebuilds.

We support both architectures depending on your regulatory and confidentiality requirements. We engineer integrations with enterprise-grade private endpoints (Azure OpenAI Service, AWS Bedrock, Anthropic Claude Enterprise) where your data is guaranteed zero data retention and never used for public training. For strict on-premises environments, we containerize and fine-tune open-weight models (Llama 3, Mistral) on private VPC hardware.

Our engineering foundation centers on scalable modern enterprise technologies:

• Frontend & Mobile: React, Next.js, Vue.js, TypeScript, Flutter, Swift, Kotlin, React Native
• Backend & Cloud: Node.js, Python, .NET Core, Go, Java, AWS, Azure, Google Cloud
• Data & AI: LangChain, LlamaIndex, Pinecone, pgvector, Databricks, PostgreSQL, Snowflake
• Enterprise Platforms: Microsoft Dynamics 365, Shopify Plus, Salesforce, SAP Integrations

Whether building via Flutter with Impeller rendering or native Swift/Kotlin, we enforce strict performance benchmarks: 60/120 FPS UI animations, sub-1.5s cold app launch times, automated memory leak profiling via Xcode Instruments/Android Profiler, and comprehensive offline SQLite sync with conflict-free replicated data types.

You retain 100% full legal ownership of all deliverables from day one. Every line of source code, vector index, database schema, CI/CD pipeline, and design file created under your Statement of Work (SOW) is legally classified as "Work Made for Hire". Bitneka claims zero residual IP or royalties over your product.

Yes. Before examining any proprietary documentation, repository access, or technical wireframes, we execute a comprehensive mutual Non-Disclosure Agreement (NDA). All engineering personnel assigned to your account are bound by individual confidentiality agreements and background verification.

We implement enterprise DevSecOps standards: automated Static Application Security Testing (SAST) in CI/CD pipelines, mandatory OWASP Top 10 vulnerability remediation, zero-trust repository access controls, role-based secret injection via AWS Secrets Manager / Azure Key Vault, and compliance-ready architectures adhering to SOC2 Type II, GDPR, and HIPAA standards.

Work is conducted directly within your cloud tenant or client-owned GitHub/GitLab organizations whenever requested. Workstations use full-disk BitLocker encryption, multi-factor hardware authentication (MFA), and strict access compartmentalization to ensure client data isolation.

We structure engagements to match your project phase:

• Fixed-Scope Milestone: Ideal for well-defined MVPs, platform migrations, or standalone applications with deterministic deliverables and locked milestone payments.
• Dedicated Engineering Pod: Fixed monthly retainer for a cross-functional pod (Tech Lead, Senior Engineers, QA, UI/UX) with dynamic backlog prioritization.
• Staff Augmentation: Senior full-time individual engineers embedded into your internal team with transparent monthly billing.

Every production release includes a complimentary 30-day post-launch warranty period. During this window, our team provides priority bug triage, performance monitoring, zero-cost fixes for any defects originating from approved scope, and assistance with production cloud deployment stabilization.

Fixed-scope engagements typically follow a milestone-based payment schedule: initial discovery deposit (25%), architectural prototype / sprint phase 1 (25%), beta delivery (25%), and final acceptance sign-off / deployment (25%). Dedicated teams and staff augmentation are invoiced monthly with transparent net-15 terms.

Yes. Following the 30-day warranty window, clients can transition into flexible Tier 1 to Tier 3 SLA agreements. These cover 24/7 uptime monitoring, security patch management, cloud infrastructure cost optimization, database maintenance, and rolling monthly engineering hours for feature evolution.